There were days when everything was done properly, but there were days when nothing was done to expectations. So for example, on one morning, the ridiculous housekeeping staff did not replenish any of the toiletries, Dear JasonC6944, thank you so much for having chosen to stay with us and for having taken the time to write this detailed review. The hotel itself is in a great central location near the Sony Center, about five minutes walk from the mall of Berlin and two minutes walk from a central train station. My team and I can´t wait for your return and we remain at your disposal for any questions or wishes. This does not reflect the high standards that we always try to thrive here at Grand Hyatt Berlin. I was worried that I would not be able to satisfy all the taste preferences of my guests, however, they loved the food and selection. With kind regards, Jan Peter van der Ree General Manager. Thank you ! We look forward to your return and remain at your disposal for any questions or wishes. I am also glad that you liked the location of the hotel, as well as our Club Olympus Spa, and I hope you recovered well. The room was not ready when I arrived. It would be my pleasure to share your compliments with Stefan, Charlotte and the F&B Team and I know they will be thankful for your appreciation. Thank you for using our room service instead and it is great to read that at the end you enjoyed your in-room dinner at the fullest. Map Marlene-Dietrich-Platz 2, Berlin, Germany, 10785 Call +49 30 2553 1234 4.5 Stars 1070 Reviews. Sumptuous robe and slippers available and luxury toiletries. Of course, I also read your remark regarding the size of the safe and I will take your advice to heart. There are more places to choose from in the Berlin area. Potsdamer Platz is minutes away. Discover the art and design of international artists in the elegant rooms and suites, as well as in the impressive meeting and event area with its exceptional food concept, for stunning moments. Luxury-minded guests praise the breakfast. Highly recommend it. From AU$255 per night on Tripadvisor: Grand Hyatt Berlin, Berlin. Grand Hyatt Berlin Grand Club breakfast buffet. Then the evening spread was available from 6PM until 8PM. We can´t wait for your return and please do not hesitate to contact us at any time for any questions or wishes. See 3,962 traveller reviews, 1,704 candid photos, and great deals for Grand Hyatt Berlin, ranked #11 of 638 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. What food & drink options are available at Grand Hyatt Berlin? No doubt highly recommended and will be back again, Dear 213avid, I sincerely thank you for having chosen to stay with us. Vox Restaurant offers a fine dining experience with influences from Asian cuisine as well as authentic sushi. From AU$274 per night on Tripadvisor: Grand Hyatt Berlin, Berlin. Just stayed at the Grand Hyatt Berlin for 4 nights and had a lovely stay. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Spacious and well furnished rooms. On the second night we decided to eat at the hotel, we hadnât booked, consequently we were turned away- at no point had we been advised to book as the restaurant gets busy. Home Delivery Menu Breakfast A La Carte Menu Breakfast Menu A La Carte Summer Beverages Boarder's Food Menu Alcoholic Beverages Mokha Cafe is now available for online orders from 10 AM to 10 PM. It is also a pity that you didn´t get the chance to enjoy your dinner at Vox Restaurant due to the many reservations and that the team didn´t inform you about it before. The urban Jamboree bar offers creative cocktails and a living room atmosphere, inspired by the spirit of the 80s as. Grand Hyatt Berlin is located in the heart of Berlin, with Brandenburg Gate, the promenade “Unter den Linden”, the government district, the Holocaust Memorial and Tiergarten Park all within a few minutes’ walk of the hotel. The service was fantastic and nothing was too much. Grand Hyatt Berlin. Unfortunately, when we got to the pool reception our booking had not been made by the person we spoke to at the front desk who had confirmed our booking- however, we were lucky as there was a spot for us. grand hyatt berlin hotel berlin, berlin grand hyatt, hyatt berlin, berlin hyatt, Marlene-Dietrich-Platz 2, 10785 Berlin Germany, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. We had buffet breakfast and it was about 35 euros each. Copy Link. The pool on the roof is cold but the whirlpool is warm, Dear jesstansey2018, greetings from Grand Hyatt Berlin! We stayed in the Grand Hyatt Berlin for a long weekend, the hotel is an excellent 5 start very comfortable, generous breakfast. Dear skyb20202020, I sincerely thank you for having chosen to stay with us. WiFi is free, and this hotel also features 2 restaurants and 2 bars. Berlin Share. Allways my prime address for Berlin. Share this page. Which popular attractions are close to Grand Hyatt Berlin? Our selection is various and wide, allowing you to be your best, just as our ⦠Dear LuxuryTravelHopper, I want to take the chance to thank you for your last visit and also for having taken the time to write this detailed review. Own or manage this property? Prices are calculated as of 21/09/2020 based on a check-in date of 04/10/2020. Now $190 (Was $̶2̶7̶2̶) on Tripadvisor: Grand Hyatt Berlin, Berlin. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. This is the version of our website addressed to speakers of English in Ireland. We can´t wait for your return and it would be our pleasure to welcome you back soon. Restaurants near Grand Hyatt Berlin, Berlin on Tripadvisor: Find traveler reviews and candid photos of dining near Grand Hyatt Berlin in Berlin, Germany. I am happy that you and your guests felt so comfortable at our house and that everything was to your entire satisfaction. Yes, Grand Hyatt Berlin offers an airport shuttle for guests. He is the perfect example of outstanding customer service in the hospitality and events industry. Grand Hyatt, Berlin, Germany hotel review on Telegraph Travel. I am also glad that you felt comfortable in your room due to the space, the bathroom and the comfort of the bed. All guestrooms and suites have a sleek design with warm fixtures, spacious marble bathrooms and luxury amenities. We can´t wait for your next stay and remain at your disposal for any questions or wishes. I am happy that you took the chance to visit our Grand Club and I am so glad to read that the service of the team was able to make you feel comfortable. All my preferences had been honoured as a World of Hyatt Member too. Nevertheless, I regret the inconveniences regarding the TV connection and I am sorry that this doesn´t work. A phantastic hotel: Old style exceptional service and modern/tres chic in the faculities. We stayed in the Grand Hyatt Berlin for a long weekend, the hotel is an excellent 5 start very comfortable, generous breakfast. The Grand Hyatt in Berlin, completely blew me away with the high personalised service levels and the general cheerfulness of the management and staff! I am very thankful for your recommendation and it is delight to learn that you enjoyed your overall time in Berlin at our hotel. WiFi is free, and this hotel also features 2 restaurants and 2 bars. See the world comfortably and save money, too, with Grand Hyatt ⦠Great sleep. See 3,963 traveller reviews, 1,704 candid photos, and great deals for Grand Hyatt Berlin, ranked #11 of 638 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. Highly recommend a stay in the Hyatt Berlin. the attractions. I am very happy that the service of the team met your needs and that they also noticed the birthday of your wife. See 3,949 traveller reviews, 1,699 photos, and cheap rates for Grand Hyatt Berlin, ranked #12 of 637 hotels in Berlin ⦠Grand Hyatt Berlin Breakfast While breakfast, including eggs made to order, is available in the Grand Club, we chose to eat breakfast in Vox Restaurant . Nevertheless, I hope that you spent some unforgettable days in the capital of Germany and that you will give us another chance in the future. See 3,962 traveler reviews, 1,704 candid photos, and great deals for Grand Hyatt Berlin, ranked #11 of 638 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. He is top professional, solution oriented and a great personality. Your stay with us was anything but perfect, so please rest assured that I will talk to the team internally in order to improve our overall performance. **In light of the recent COVID-19 developments, restaurant operating hours and menu are subject to change. Dear Michael M, greetings from Grand Hyatt Berlin and many thanks for your positive review. I regret that the first expectation of the hotel was, to wait for your room. I am also glad that you felt comfortable in your room and that the comfort of the bed could contribute to a restful sleep. This would not be possible without the help of Stefan Press. A huge thank you to the F&B team, Chef and kitchen team . Lean back in the homely chairs of the Vox bar and enjoy a selection of more than 150 whiskies and a cigar lounge. Room was spacious, had lots of storage, bed was a bit soft for us but still slept reasonably well. The Spa on the top floor really completed out experience. Kind regards, Jan Peter van der Ree General Manager, We booked 2 Grand Club rooms for our stay for a break in Berlin which we are enjoying at present. Just a great experience, a great spa complex with two saunas and a hot tub, a very nice pool. Kind regards, Jan Peter van der Ree General Manager, Arrived to a very warm welcome and thanked for my loyalty, all new COVID procedures explained including booking slots for usage of the pool, this was further backed up with a letter which had QR codes with menus for all mealtimes. See 3,962 traveller reviews, 1,704 candid photos, and great deals for Grand Hyatt Berlin, ranked #11 of 638 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Book Grand Hyatt Berlin, Berlin on Tripadvisor: See 3,933 traveller reviews, 1,673 candid photos, and great deals for Grand Hyatt Berlin, ranked #13 of 637 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. Stay where East meets West and old meets new at Grand Hyatt Istanbul near Taksim Square and the Hagia Sophia. I also regret the inconveniences regarding the housekeeping, the circumstances at Vox Restaurant during breakfast and the experienced that you had to make at our Club Lounge. Turn your stay into a stunning memory and conclude your day with a visit to the impressive spa with a rooftop terrace where you can enjoy breathtaking views over Berlin. The more I am glad that you were able to relax at our Spa despite the circumstances and I hope you enjoyed your time off. Cordelia, the delightful lady in charge, as well as Marie, Antonie and the rest of the staff have served with great professionalism every evening looking after our needs all extremely well. Grand Hyatt Berlin offers 321 elegant guestrooms and 21 luxurious suites which offer scenic views of Tiergarten, the Berlin Philharmonic or Marlene-Dietrich-Platz. Lean back in the homely chairs of the Vox bar and enjoy a selection of more than 150 whiskies and a cigar lounge. The pool area is lovely for relaxation and the staff are doing their best to keep everyone safe. With GRAND regards, Jan Peter van der Ree General Manager, Tripadvisor Plus Subscription Terms & Conditions, Charlottenburg-Wilmersdorf (Borough) Hotels, Friedrichshain-Kreuzberg (Borough) Hotels, Hotels near Berlin Potsdamer Platz Station, Hotels near Mendelssohn-Bartholdy-Park Station, Hotels near Faryab Higher Education Institute, Hotels near Alice Salomon University of Applied Sciences, Berlin, Hotels near Catholic University of Applied Social Sciences Berlin, Hotels near Technische Fachhochschule Berlin. Now £122 on Tripadvisor: Grand Hyatt Berlin, Berlin. Claim your listing for free to respond to reviews, update your profile and much more. Link copied to clipboard! Share this page. All my guests can't stop talking about it - so good! See 3,931 traveller reviews, 1,673 photos, and cheap rates for Grand Hyatt Berlin, ranked #13 of 635 hotels in Berlin ⦠My team and I are thankful for your recommendation because it is a big compliment to all of us. What are some restaurants close to Grand Hyatt Berlin? There is an outdoor sun terrace which is also very nice but could do with a few more shades just now. more. We can´t wait for your return in the near future and to make it better next time. Check-in was ok. Kind regards, Jan Peter van der Ree General Manager. Grand Hyatt Berlin, Berlin: 3,940 Hotel Reviews, 1,681 traveller photos, and great deals for Grand Hyatt Berlin, ranked #13 of 637 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. All guestrooms and suites have a sleek design with warm fixtures, spacious marble bathrooms and luxury amenities. The bathroom was bigger than my room at home with a stylish shower. Delicious breakfast. Service during the event - impeccable. WiFi is free, and this hotel also features 2 restaurants and 2 bars. Food was FANTASTIC! The urban Jamboree bar offers creative cocktails and a living room atmosphere, inspired by the spirit of the 80s as. Kind regards, Jan Peter van der Ree General Manager, I have only good words to say about the experience my wife and I had at your hotel, the staff was really great, welcoming to every request for help, and on my wife's birthday we got nice attention from the hotel. This is the version of our website addressed to speakers of English in the United States. This should not have happened. The room I had was generally modern, large enough and functional. See great photos, full ratings, facilities, expert advice and book the best hotel deals. View deals for Grand Hyatt Berlin, including fully refundable rates with free cancellation. Vox Restaurant offers a fine dining experience with influences from Asian cuisine as well as authentic sushi. Please accept my sincere apologies for this inconveniences. Deutsche Kinemathek - Museum fuer Film und Fernsehen, Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin, Review collected in partnership with Hyatt Hotels. For casual meetings and Italian cuisine, take a seat at the open fire place at Tizian Restaurant. I am happy to read that you felt comfortable in your room and that the facilities met your needs. Claim your listing for free to respond to reviews, update your profile and much more. Having Grand Club facilities is excellent value for as there is a short time in the afternoon where you can enjoy coffee and cake and in the evening there is cocktail hour from 6-8pm where a chef cooks mall snacks and you can enjoy a wine or beer. I was also delighted to read that our concierge team gave you great insider advice and that you enjoyed the experience at the recommended restaurant. (This had also been emailed to me ahead of the trip too!) They will be thankful for your words. Spa on the top floor is luxurious and clean, very nice whirlpool and massage to die for. Housekeeping is every 3 days but it can be requested at intervals of your choice. Link copied to clipboard! Prices are calculated as of 07/12/2020 based on a check-in date of 20/12/2020. Read 60 tips and reviews from 3482 visitors about breakfast food, spacious rooms and comfortable. Thank you for a lovely stay and taking good care of us. See 3,962 traveller reviews, 1,704 candid photos, and great deals for Grand Hyatt Berlin, ranked #11 of 638 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. Thank you Grand Hyatt Berlin for having us. Book Grand Hyatt Berlin, Berlin on Tripadvisor: See 3,949 traveler reviews, 1,699 candid photos, and great deals for Grand Hyatt Berlin, ranked #12 of 637 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. Although we did have to get on the underground, it was not far to go. Marlene-Dietrich-Platz 2, 10785 Berlin Germany. I am thankful for your recommendation and hope that you had a pleasant time in the capital of Germany and at our hotel. We recommend calling ahead to confirm details. GRAND SPECIAL. It is great that you and your wife enjoyed your overall stay and that you missed nothing. Thanks, Dear stuart1895, I would not miss the chance to thank you for your last stay as well as for your kind words here on TripAdvisor. I am happy that especially the location of the hotel was to your entire satisfaction and that it was the ideal starting point for you to explore the important attractions of Berlin. 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